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3 Exclusive Characteristics of an HVAC Service Program

Admin • April 12, 2021

Many HVAC businesses offer customers an HVAC service program. This helpful service allows clients to take advantage of perks and discounts

not normally available otherwise. Most service programs are designed to cover maintenance and repairs, which ultimately extend the life of an

HVAC unit and bring peace of mind to you and your family.

But did you know this kind of program does even more? Consider these three exclusive characteristics of an HVAC service program.

HVAC Inspection — Paducah, KY — Triangle Heating & Cooling

1. Covers Tune-Ups for Both Heating and Cooling

Some service programs offer two annual tune-ups: one in the spring for cooling units and one in the fall for heating units. This feature helps your family prepare for smooth transitions between your heating and cooling needs as the weather changes each year. You can get a tune-up before large temperature changes take place and you discover a unit cannot provide the heat or cold air you need.

What's involved in these tune-ups? HVAC units are complex pieces of machinery with many moving parts. A technician will lubricate important moving parts, check and tighten electrical connections, and adjust belts and the blower motor. This attention to detail helps catch any potential problems and prevent breakdowns.

Additionally, a technician will clean condenser coils and clear any debris from the condenser drain. Then, they will add or charge refrigerant so your unit keeps you cool during the summer. Finally, they will test the thermostat and make any changes to thermostat settings to keep your home comfortable.

2. Helps Prevent a Voided Manufacturer Warranty

Your newly installed HVAC unit comes with a manufacturer's warranty - a guarantee to replace faulty parts in the event they fail. A warranty protects you from defective components and the need for you to pay for new replacement ones.

However, certain conditions must be met in order for the warranty to remain valid, which protects the manufacturer from false claims. First, the HVAC unit must be installed by qualified contractors rather than by the homeowner or another inexperienced individual. This ensures incorrect installation was not the reason for parts failure.

Next, the HVAC unit must receive annual maintenance with supporting documentation. This stipulation protects the manufacturer from claims arising from failure to maintain a system. As a result of this caveat, you must properly maintain your HVAC in order to keep the warranty valid.

The best way to make sure all maintenance occurs is to participate in an HVAC service program. Most HVAC installers offer this type of service package for their customers, which ensures all maintenance conditions are met throughout the year.

3. Eliminates or Lowers Certain Costs

An HVAC service program aims to help homeowners save money on utility bills because their maintained system works more efficiently. However, there are more ways than you realize to save money. Many programs offer advantages that are not ordinarily available. Here's how.

Consider your options in the event a breakdown happens in the middle of the night, over the weekend, or on a holiday. After-hours service calls or emergencies can be expensive or difficult to find, but not when you participate in a service program. Many programs offer 24-hour emergency service in the event you have a problem.

Additionally, some programs give customers a break on labor costs. This is helpful when your warranty takes care of parts but will not cover labor. You might even receive discounts on parts for repairs not covered by your warranty.

Not sure if your HVAC or other heating and cooling units qualify for this essential service program? Reach out to the professionals at Triangle Heating & Cooling for more information about how to get started with our HVAC service program today.

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